1). The most common error is battery related. Please use FOUR new batteries: two in top compartment, and two in bottom compartment,
and make sure they are placed correctly, according to "+/-" markings, in the battery box.
2). To avoid locking yourself out, please, Please and PLEASE: TEST & WRITE-DOWN your own Master Code
BEFORE installing the lock on the door!
3). The most common error (misunderstanding / mis-operation): To unlock, you need to TURN the outside Knob (keypad) WITHIN 3-second to retract the latch
WHILE the long beep ON !!! (after pressing a correct code - this is NOT a deadbolt ). Again, TURN the keypad knob while the long beep on !!!
Watch Out for KnockOffs!!!
BEFORE your installation, PLEASE read these 1), 2) & 3) and
they will SAVE you a lot of time:
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We Donated SoHoMiLL Locksph here.